Terms of Use

Effective date: 29.08.2026
Last updated: 20.10.2026

These Terms of Use (the “Terms”) govern your access to and use of the MEO Social AI mobile application (“MEO”, the “Application”, or the “Service”).

MEO is operated by Aleksandr Lashunin, an individual located in the Republic of Cyprus (the “Operator”, “we”, “us”, or “our”).

Address: Limassol, Cyprus
Email: support@meosocial.com

By using MEO, creating an account, or continuing to use the Service, you confirm that you have read and agree to these Terms.

The following also form an integral part of the terms governing the use of MEO:

If you do not agree to these Terms, do not use MEO.

1. Age Requirement

MEO is intended exclusively for individuals aged 18 or over.

You may not create an account or use MEO if you are under 18.

During registration, MEO may request your full date of birth and use available age signals or age verification mechanisms.

You agree to provide an accurate date of birth.

If we determine or reasonably suspect that a user is under 18, we may immediately restrict access to the Service, suspend the account, or delete it.

Parental or guardian consent does not override the minimum age requirement of 18.

2. Account Creation

You may register with MEO using:

You may choose a display name and username. Your display name does not have to be your legal name.

During registration, MEO may also request information used for personalisation, including:

By default, other users do not have access to your date of birth, country, gender, or email address, unless a specific feature expressly provides otherwise.

You are responsible for the security of your account and must not give others access to it.

3. About MEO

MEO is a social platform built around AI characters.

Depending on the features available, users may:

MEO may also create its own official AI characters.

The available features may change as the Service develops.

4. AI Characters

MEO's AI characters are artificial intelligence systems and are not real people.

MEO may continuously display an AI label on an AI character's avatar or next to its profile.

You must not remove, hide, circumvent, or intentionally misrepresent this label.

AI characters may simulate:

These behaviours result from the operation of software and AI models.

An AI character does not possess human consciousness, feelings, or intentions.

An AI character may remain in character and speak from its character's perspective; the AI label remains visible in the interface at all times. A direct, truthful answer to the question of whether the other party is human is guaranteed in the regions specified in the following paragraph.

Where required by the laws of your place of residence, MEO also displays a notice at the start of each chat and voice call stating that you are interacting with an AI character rather than a human, periodically repeats the notice during extended interactions, and, in such cases, the AI character answers a direct question about whether it is human by stating that it is AI. MEO determines whether these requirements apply based on the region in which the account was created (see the “Regional Requirements for AI Companions” section of the Privacy Policy).

5. AI Responses

AI responses are generated automatically.

They may be:

AI may present incorrect information with confidence.

Users must not rely solely on AI responses when making decisions that could significantly affect:

MEO does not guarantee the accuracy of AI-generated responses.

6. Third-Party AI Providers

MEO may use one or more third-party AI providers to deliver:

The specific AI providers may change as MEO develops.

Before transferring personal data to a third-party AI provider, MEO provides the relevant notice and requests the user's permission where such permission is required.

If a user does not grant the necessary permission, certain AI features may be unavailable.

Details of data processing and current information about providers are set out in the Privacy Policy.

7. AI Chats

Chats in MEO involve interaction between:

a user ↔︎ an AI character.

It is not the character's creator who replies to you in an AI chat.

In a group chat, the user interacts with several AI characters at once; no other people participate in that chat.

Under the current architecture, the full AI chat history is stored locally on the user's device.

However, individual messages and the necessary context may be transmitted to third-party AI providers to generate a response.

Voice messages sent to an AI character are converted to text and processed in the same way as ordinary messages.

While a chat is open, an AI character may send a message first to continue a thought, ask a question, or return to something said earlier. These messages form part of the same AI conversation, are charged in Meo Tokens in the same way as the character's replies, and are not generated when the application is closed.

MEO may impose mandatory global safety instructions that take priority over an individual character's settings. These include instructions on responding to messages indicating a risk to the user's life or health (see “Medical and Other Professional Matters”). If a user's message is automatically identified as showing signs of such a risk, the character adopts a serious tone and refrains from joking, regardless of its settings; this applies to all users.

A character may respond by voice instead of text: the character makes this decision based on the context of the conversation, provided the feature is available on your plan. A voice response uses more Meo Tokens than a text response; the current usage rules are displayed in the application.

8. AI Memory

Some characters may use a memory feature.

Memory allows selected information from previous interactions to be retained to personalise subsequent conversations.

Depending on the features available, users may:

Memory is not a complete copy of the chat history.

Users must not use Memory to deliberately store unlawful information or another person's confidential data without the necessary right to do so.

Further information is set out in the Privacy Policy.

When Memory is enabled, MEO separately processes the conversation after your messages and at the end of calls to identify information worth remembering. This processing uses Meo Tokens; it does not take place when Memory is disabled. Clearing all Memory also resets communication preferences inferred from conversations with the character and records of questions the character has asked.

9. AI Voice Calls

MEO may offer voice calls to AI characters.

During such a call, the user interacts with AI, not a real person.

To provide this feature, a third-party AI provider may process voice data in real time.

In its current implementation, MEO:

If you have AI Memory enabled, the character may remember selected facts from the conversation at the end of a call, just as it does from chat messages. An excerpt of the conversation is stored with each remembered fact as its source (for a short call, the entire conversation is stored): the beginning of the excerpt is visible in the AI Memory settings, and it is deleted along with the fact. You can disable this by turning off AI Memory (see “AI Memory” and the Privacy Policy).

MEO does not allow users to upload any real person's voice for a character to clone.

Calls are charged in Meo Tokens based on duration, including pauses, until the call ends; anything the character says during pauses forms part of the call. The call ends automatically when the balance reaches zero.

10. Romantic AI Interactions

MEO may allow adult users to engage in romantic or emotional interactions with AI characters.

For example, a character may:

A creator may label a character as “18+ Content”: such a character is intended exclusively for adult users and may engage in mature conversations within the limits permitted by the App Store and Google Play rules and the “Content Rules” section. Pornographic content and explicit sexual roleplay are prohibited.

The content rules set out in these Terms establish detailed limits on such interactions.

11. Medical and Other Professional Matters

AI characters are not actual licensed:

A character's creator must not mislead users about the AI's actual licensing or qualifications.

Names such as Wellness Companion, Study Coach, or Career Coach may be used provided they do not create a false impression of professional licensing.

AI-generated content is not a substitute for appropriate professional advice.

MEO is not an emergency or crisis support service and is not intended to be used for such purposes. If you or someone nearby is in danger, contact your local emergency service or crisis helpline (in the US, call or text 988, the Suicide & Crisis Lifeline).

MEO uses a response protocol for signs of suicidal thoughts and self-harm in AI chats and voice calls. For all users: if a message is identified as containing such signs, the AI character is instructed to take it seriously, refrain from joking, and ask whether you are safe. For accounts from regions with specific requirements for AI companions (see “Regional Requirements for AI Companions” in the Privacy Policy), MEO also displays a notice containing crisis service contact details and provides a reminder of those services during voice calls. The protocol and the data processing involved are described in the Privacy Policy (the “Crisis Protocol” section). Detection is automated and is not infallible; it does not mean that MEO monitors the user's condition, assesses their health, or undertakes any obligation to intervene. MEO does not disclose information about such messages to authorities or third parties unless required by law.

12. User Content

“User Content” means materials that a user creates, configures, uploads, or publishes through MEO.

This may include:

User Content may be:

MEO does not guarantee that a user holds rights to materials created using a third-party service.

13. Your Rights to Content

MEO does not claim ownership of ordinary User Content merely because it has been posted on the Service.

As between you and MEO, you retain any rights to such content that you hold under applicable law.

This does not guarantee that any particular AI-generated material is protected by copyright or other exclusive rights at all.

14. MEO's Licence to User Content

By providing content to MEO, you grant us a non-exclusive, worldwide, royalty-free licence as necessary to operate the Service.

This includes the right to:

the relevant content.

MEO may grant technical service providers the limited rights necessary to provide the Service.

MEO may set technical requirements for uploaded files, including permitted formats, size, duration, and resolution.

To help posts load quickly for other users, the application may compress videos and reduce their resolution on your device before upload, and MEO may resize and reformat images when displaying them. As a result, the published copy may differ in quality from the original.

MEO is not a file storage or backup service. You are responsible for retaining the originals of your materials.

15. Third-Party Content

You may upload only materials that you have the right to use.

You are responsible for holding the necessary rights to:

MEO may remove material either in response to a complaint or on its own initiative.

16. Real People

Misleading impersonation of a real person is prohibited.

In particular, you must not create a character depicting a private individual without appropriate permission if the use of their:

could create the impression that the real person participated in creating or endorsed the character.

Sexual deepfakes created without the person's consent and other harmful forms of impersonation of a real person are prohibited.

17. Celebrities and Public Figures

Parodic, satirical, or clearly fictional interpretations of public figures may be assessed in light of the context and applicable law.

The following are prohibited:

MEO may remove such a character whether or not a complaint has been made.

18. Character Copyright and Third-Party Intellectual Property

MEO does not grant you the right to use another party's intellectual property.

If you create a character based on:

you are solely responsible for ensuring that you have a lawful basis for doing so. MEO may remove such material in response to a rights holder's request or on its own initiative.

19. Content Rules

All User Content must comply with the content rules set out in these Terms.

In particular, the following are prohibited:

Content labelled by its creator as “18+ Content” is permitted within the limits set by the App Store and Google Play rules; all prohibitions listed above also apply to such content.

Dark humour, satire, parody, and provocative humour are permitted provided the specific content does not violate other rules.

The list above is not exhaustive. MEO may apply more detailed definitions and examples of prohibited content when enforcing these rules.

20. Moderation

Moderation in MEO is currently carried out manually, in response to user reports and through MEO's own reviews. MEO may introduce automated tools and third-party moderation services in the future.

MEO may:

As part of moderation measures, the Operator may change a user's character settings (including visibility, the prompt, and the “18+ Content” label) and profile display name.

21. Reports

Users may submit reports to MEO concerning:

Submitting a report does not result in the automatic removal of material.

MEO reviews reports in light of the context and available information.

Abuse of the reporting system, including the coordinated submission of knowingly false reports, may be treated as a violation.

You can report a post or comment from that item's menu; a report may include a written explanation of up to 500 characters.

22. Block Creator

MEO provides a Block Creator feature.

Blocking works in one direction: MEO hides the blocked creator's characters, posts, and comments from you, excludes their content from your recommendations, and does not send you related notifications; you cannot interact with their characters. Blocking does not affect the features available to the blocked user.

Attempts to circumvent Block Creator through additional accounts may be treated as harassment.

23. Appeals

If a post, character, or account is restricted as a result of a moderation decision, the user may contact:

support@meosocial.com

If access to an account is restricted, the application notifies the user when they sign in; the reason and the appeal procedure can be requested at this address.

MEO may provide information about:

Submitting an appeal does not guarantee that the decision will be reversed.

24. Free Plan

MEO may offer a free plan.

The free plan may provide for limits on:

MEO may change the terms of the free plan prospectively.

Such changes do not affect users' mandatory rights or paid digital goods they have purchased.

MEO may, at its discretion, give individual users free access to a paid plan or provide additional tokens.

25. Paid Subscriptions

MEO may offer several paid subscription tiers.

Each subscription may include a combination of:

The specific plan features, price, and billing period are displayed to the user before purchase.

If these Terms and the current subscription page differ in relation to the current price or specific feature allowances, the purchase terms clearly displayed to the user immediately before the relevant purchase apply, subject to applicable law.

An App Store subscription is linked to the App Store account and is valid for only one MEO account. If the subscription is linked to another MEO account (for example, by signing in to another account on the same device and restoring purchases), the previous account loses paid access immediately, rather than at the end of the paid period.

If, after a paid subscription ends, the number of characters exceeds the limit of the current plan, the excess characters are frozen after 14 days: they remain available to other users, but you cannot edit them or publish on their behalf, and creator rewards for interactions with them are credited to MEO. When the subscription resumes, characters are unfrozen up to the new limit.

26. Monthly and Annual Subscriptions

MEO may offer:

auto-renewing subscriptions.

Monthly Subscription

A monthly subscription provides access to the plan for the relevant billing period and renews automatically unless cancelled in accordance with the App Store or Google Play rules.

If the plan includes a monthly allocation of Meo Tokens, the relevant monthly allowance is credited in accordance with the plan's rules.

Annual Subscription

With an annual subscription, the user pays for access for an annual billing period.

If an annual plan includes a monthly allowance of Meo Tokens, that allowance:

For example, if the current plan provides X Meo Tokens per month, purchasing an annual subscription means receiving X Tokens each month during the paid annual period, rather than 12 × X Tokens at the time of purchase.

This rule must be displayed to the user on the relevant subscription screen.

27. Cancelling Automatic Renewal

Cancelling auto-renewal does not immediately end a subscription period that has already been paid for.

If a user pays for an annual subscription and then disables automatic renewal, access to the paid annual plan generally continues until the end of the relevant paid period.

The monthly allocations of Meo Tokens included in the plan continue to be credited during the period already paid for, provided the entitlement to access remains valid. Once the paid period ends, no further allocations are credited unless the subscription has been renewed.

28. Refunds, Revocation of Access, and Payment Matters

Payments made through the App Store or Google Play are processed by Apple or Google, respectively, in accordance with the relevant platform's rules and terms.

MEO does not make the final decision on refunds where that decision falls within the authority of Apple, Google, or the relevant payment service.

If Apple or Google:

MEO may, as appropriate:

Tokens credited in connection with a refunded transaction are deducted from the total Meo Tokens balance up to the amount credited for that transaction, but no more than the current balance.

If you request a refund through the App Store, Apple may ask us for information needed to assess the request. By using the application and making in-app purchases, you consent to the disclosure of this information to Apple. It may include confirmation that the purchased content was delivered to you, the extent to which it was used, and your purchase and refund history. The data disclosed is determined by Apple's requirements and may change. This information is disclosed solely to assess the refund request; Apple makes the final decision.

29. Meo Tokens

Meo Tokens are an internal digital unit used to access MEO features.

Meo Tokens:

Meo Tokens are not the technical API tokens of a third-party AI provider.

The name refers to MEO's internal unit for determining the amount of feature usage available.

30. Sources of MEO Tokens

Tokens may come from various sources.

In particular:

Subscription Tokens

Tokens credited as part of a paid subscription plan.

Purchased Tokens

Tokens purchased separately through an in-app purchase.

Reward Tokens

Tokens received for viewing rewarded advertisements, as a reward for reaching a particular rank, through promotions, or for other activities supported by MEO.

Free / Promotional Tokens

MEO may also provide free or promotional tokens.

Creator Rewards

Tokens credited to a character's creator for other users' interactions with that character (see “Token Usage”).

Different types of tokens may be credited on different grounds, but once credited, they are shown in the user's total available balance unless the interface indicates otherwise.

31. Subscription Tokens

If a plan includes a periodic allocation of tokens, they are credited according to that plan's schedule.

Under an annual subscription, monthly tokens are provided month by month, even if the user has paid for the entire year in a single payment.

A future monthly allocation:

Once actually credited, the relevant subscription tokens become part of the user's available balance.

Tokens credited under a paid subscription do not expire solely because a calendar month has ended.

32. Separate Token Purchases

MEO may sell separate Meo Tokens packs through in-app purchases.

Before purchasing, the user is shown:

Once the purchase has been successfully confirmed, the corresponding number of tokens is credited to the balance.

Meo Tokens purchased separately through IAP do not expire over time.

They may be used until depleted, for as long as the account exists and remains accessible.

33. Reward Tokens and Advertising

MEO may allow users to voluntarily view rewarded advertisements to receive Meo Tokens.

Rewarded advertisements may be supplied by third-party advertising providers.

The number of tokens received may depend on factors including:

A reward is granted only after MEO's system confirms successful completion of the relevant rewarded action.

The availability of advertisements is not guaranteed.

MEO may impose:

MEO may withhold a reward if the interaction with the advertisement:

34. Ranks and Other Free Rewards

MEO may use a system of ranks or social achievements.

Users may receive tokens or other virtual benefits for reaching certain levels or completing specified actions.

These rewards:

A user's rating and rank are calculated based on their activity in MEO, including the number of messages, tokens purchased and spent, and their subscription. A character's rating takes into account followers, posts, likes, and the number of reports submitted against it: reports lower the character's rating and position in the feed regardless of the outcome of their review.

35. Token Usage

Different MEO features may consume different numbers of tokens.

Usage may depend on:

Interacting with a character created by another user (messages, character utterances, and call minutes) carries an additional charge: a fixed reward for that character's creator, deducted from your balance and credited to the creator (in a group chat, it is divided among the creators of the participating characters). If the creator has deleted their account or the character is frozen, this reward is retained by MEO. The current amount is shown in the application.

MEO may require a minimum balance to start using a particular feature.

This minimum balance requirement does not necessarily reflect the actual cost of using the feature. Actual usage is determined by MEO's system in accordance with the applicable rules for the relevant feature.

Users can view their current token balance in the application.

36. Changes to Token Usage Terms

For future usage, MEO may change:

Such changes do not automatically result in the deduction of Meo Tokens already held in a user's balance.

MEO may not impose an expiry date on tokens purchased separately through IAP.

If a change materially affects a paid subscription, it is applied subject to the user's mandatory rights and the terms of the relevant purchase.

MEO may adjust a user's Meo Tokens balance in cases of credits made in error or for technical reasons, malfunctions, payment refunds, or established violations of these Terms, with notification to the user in the application.

37. Account Deletion and Tokens

If a user permanently deletes their MEO account, access to the Meo Tokens balance associated with that account ends.

Before deletion, the user must use or otherwise dispose of the available balance through the features provided by MEO.

Meo Tokens:

During the recovery period (see “Account Deletion”), restoring the account also restores the corresponding available token balance, provided the account deletion has not yet become permanent.

38. Subscription Management

Subscriptions purchased through the App Store or Google Play are managed through Apple or Google, respectively.

Deleting a MEO account does not, by itself, cancel an auto-renewing subscription purchased through the App Store or Google Play.

Before account deletion, MEO may offer the user a link to manage their subscription through the relevant platform, Apple or Google Play.

If an active subscription remains in effect, the user may, where MEO provides this option:

Account deletion will not be deferred without informing the user in advance.

39. Account Deletion

Users may initiate account deletion directly through the application.

Following a request, the account may be placed in a “Pending Deletion” state for 30 days or, if a paid subscription period is still in effect and ends later, until the end of that period. During this time, the user can restore the account using the “Restore Account” button on the sign-in screen or by contacting support after reasonable identity verification. If, during this period, the user signs in with the same Apple ID or Google account, or registers again with the same email address, a new account will be created and the previous account will be erased immediately and permanently.

If the account is not restored, it is permanently deleted after the recovery period ends, in accordance with the Privacy Policy.

MEO may retain a limited amount of data for longer where necessary for:

MEO may permanently delete an account before this period ends in the event of a violation of these Terms or at the user's request.

40. Characters After Account Deletion

Deleting a MEO account does not automatically delete the AI characters created by the User or their posts.

If the User wants a character or its posts to be deleted, they must delete them in the application before deleting the account.

Characters that the User has not deleted continue to exist in MEO as independent characters, no longer linked to the User's personal data. The User no longer controls them as their creator. The licence provided for in Section 14 continues to apply to the content of those characters to the extent necessary for their continued display in MEO.

The processing of data in this situation is described in the Privacy Policy.

A character deleted by a user is retained in an internal archive for 30 days and may be restored by contacting support; it is then permanently deleted.

41. Restoring Purchases

MEO may provide a “Restore Purchases” feature for purchases eligible for restoration under the App Store or Google Play rules.

Separate purchases of consumable tokens may not be eligible for automatic restoration through “Restore Purchases” once the corresponding tokens have been used.

MEO may maintain its own server-side balance to account for tokens previously credited to an existing user account.

42. Referral and Affiliate Programmes

MEO operates an “Invite a Friend” programme and an affiliate programme. A new user can enter an invitation code only during registration; only one code may be used per account.

Participants in the “Invite a Friend” programme receive bonus tokens when a user they invited meets the activation requirement in effect when the code was entered (for example, creating a character); the bonus amount, limits, and conditions are shown in the application and may change. The invited user may receive bonus tokens after their first subscription payment, in the amount applicable at the time of payment.

MEO may refuse a bonus, suspend or revoke a code, and restrict participation where there are signs of abuse (duplicate accounts, self-referrals, or artificial activity).

The affiliate programme is governed by separate Affiliate Programme Terms. MEO may close any programme to new participants; existing rewards are credited in accordance with the terms in effect at the time of participation.

Participants must disclose their commercial relationship with MEO where required by applicable law or the relevant platform's rules.

Participation in a referral programme does not give a content creator any ownership rights over an invited user or their data.

43. Recommendations and Feed

MEO may generate personalised recommendations.

These may take into account:

MEO may provide additional settings to manage personalised recommendations.

44. Third-Party Services

MEO relies on third-party technology service providers.

They may provide services relating to:

MEO does not guarantee the uninterrupted availability of third-party services.

A change of service provider does not, by itself, constitute a material change to these Terms unless it results in a material change to the user's rights.

45. MEO Intellectual Property

Except for User Content and as otherwise expressly provided in these Terms, all rights, including intellectual property rights, in MEO and related materials belong to the Operator or the relevant rights holders and licensors.

These include, in particular:

the MEO application and its software;

source and object code;

server technologies and technical infrastructure;

the service's interface, structure, and functionality;

design and visual presentation;

the MEO name, logos, trademarks, and other brand elements;

official MEO characters;

proprietary images, graphics, animations, audiovisual materials, and other media;

text and other content created or provided by MEO;

databases, compilations, and the arrangement of materials;

algorithms, technical solutions, and other technologies owned by MEO,

unless expressly stated otherwise.

The User is granted a limited, personal, non-exclusive, revocable, and non-transferable right to use MEO solely to access the service and its features in accordance with these Terms.

The grant of this right does not transfer to the User any ownership or other intellectual property rights in MEO or any individual elements of the service.

Unless expressly permitted by MEO or applicable law, the User must not:

copy, reproduce, distribute, publish, or otherwise use elements of MEO beyond ordinary use of the service;

modify, adapt, translate, or create derivative materials based on MEO's software, design, or other protected elements;

sell, rent, sublicense, transfer, or otherwise grant third parties rights to use MEO;

decompile, disassemble, reverse engineer, or take other steps intended to obtain the source code, except where such activities are expressly permitted by applicable law and cannot be restricted by contract;

remove, hide, or alter copyright, trademark, or other proprietary notices;

use MEO's name, logo, brand, official characters, or other elements in a manner that may create a false impression of partnership, endorsement, sponsorship, or an official connection with MEO;

use MEO's intellectual property for commercial purposes without appropriate permission.

Nothing in these Terms grants the User the right to use MEO's trademarks, trade names, logos, or other brand elements without the Operator's prior permission, except as expressly permitted by law.

All rights not expressly granted to the User under these Terms are reserved by the Operator and the relevant rights holders.

The application uses Noto Animated Emoji graphics (Google), licensed under the Creative Commons Attribution 4.0 licence (CC BY 4.0).

46. Prohibited Use

The following are prohibited:

47. Account Suspension

MEO may restrict, suspend, or terminate a user's access to the service if:

Where appropriate, the user may be given an opportunity to appeal the decision.

48. Copyright Complaints

If you believe that material infringes your copyright, please contact:

support@meosocial.com

MEO may request information to identify:

49. Privacy

The processing of personal data is governed by the MEO Privacy Policy.

Among other matters, it describes:

50. Service Availability

MEO is continually evolving.

We may, without limitation:

We do not guarantee continuous, uninterrupted, or entirely error-free operation of MEO.

51. Disclaimer of Warranties

To the fullest extent permitted by applicable law, MEO is provided on an “as is” and “as available” basis.

Without limitation, MEO does not guarantee:

MEO may occasionally experience technical failures, delays, restrictions, or temporary unavailability of individual features.

Nothing in this section excludes or limits any warranties, rights, or remedies that cannot be excluded or limited under applicable consumer protection law.

52. Limitation of Liability

To the fullest extent permitted by applicable law, the Operator is not liable for indirect, incidental, consequential, special, or similar damages arising from the use of, or inability to use, MEO.

Without limitation, the User is solely responsible for decisions or actions based on:

Where applicable law permits a contractual limitation of the Operator's aggregate liability, the Operator's maximum aggregate liability for all claims relating to MEO shall not exceed the greater of:

  1. the total amount actually paid by the User for MEO during the 12 months immediately preceding the event giving rise to the claim; or

  2. EUR 100.

This limitation applies only to the extent permitted by applicable law.

53. User Responsibility

The User is responsible, without limitation, for:

If the User's unlawful, fraudulent, intentional, or otherwise wrongful use of MEO results in third-party complaints, claims, losses, or proceedings against MEO or the Operator, the User may be liable accordingly to the extent permitted by applicable law.

54. Governing Law and Exclusive Jurisdiction

To the fullest extent permitted by applicable law, these Terms, the contractual relationship between the User and the Operator, and any disputes, claims, or disagreements arising out of or in connection with the use of the Service are governed by the laws of the Republic of Cyprus, without regard to conflict-of-laws rules that could lead to the application of the laws of another jurisdiction.

The parties expressly agree that the competent courts of the Republic of Cyprus located in Limassol have exclusive jurisdiction over all disputes arising out of or in connection with these Terms or the use of the Service, including contractual, non-contractual, and statutory claims, to the fullest extent permitted by applicable law.

Nothing in these Terms shall be construed as a waiver of any rights or protections that cannot lawfully be waived under applicable mandatory provisions of law.

55. Dispute Resolution

Pre-litigation Procedure

In the event of any dispute, disagreement, or claim relating to MEO or these Terms (a “Dispute”), the parties shall seek to resolve the Dispute through negotiations.

Before bringing court proceedings, the party asserting a claim shall send the other party written notice of the Dispute: the User shall send it to support@meosocial.com; the Operator shall send it to the email address associated with the User's account or through another available means of communication.

The notice of Dispute must include:

For 30 (thirty) days after receipt of the notice, the parties shall make reasonable, good-faith efforts to resolve the Dispute without court proceedings.

To the fullest extent permitted by applicable law, compliance with this pre-litigation procedure is a prerequisite to bringing court proceedings. If the Dispute is not resolved within this period, either party may pursue the remedies available to it.

Individual Claims

To the fullest extent permitted by applicable law, Disputes shall be handled on an individual basis, and each party waives participation in class, collective, group, or representative actions. If such a waiver is not permitted by applicable law, it shall not apply to that extent, and the remaining provisions of this clause shall remain in effect.

Interim Relief and Consumer Rights

Nothing in this clause limits a party's right to seek urgent interim measures (injunctive relief) from a competent court, including in connection with infringement of intellectual property rights, unauthorised access, or a threat to the security of the Service.

This clause does not limit mandatory consumer rights, including available alternative dispute resolution mechanisms provided for by applicable law.

56. Changes to the Terms

MEO may amend or update these Terms from time to time for reasons including, without limitation:

The date on which the Terms were last updated is shown at the beginning of this document.

If changes are material and may materially affect the User's rights or obligations, MEO will provide reasonable advance notice in a manner appropriate to the circumstances, for example through an in-app notification, email, or another available communication channel.

57. Apple App Store and Google Play

The iOS and Android versions of MEO may be distributed through the Apple App Store and Google Play, respectively.

Downloading the application and making purchases or taking out subscriptions through the App Store or Google Play are also subject to the relevant platform's applicable terms, rules, and policies.

Apple and Google:

Support for MEO as a service is provided by the Operator.

Matters relating directly to the App Store, Apple ID, Google Play, Google Account, payment processing, refunds, purchase restoration, or subscription management through the relevant platform may be governed by Apple's or Google's rules and procedures.

If Apple's or Google's standard licence agreement, or another licence agreement of the relevant platform, applies to the MEO application, that agreement governs the grant of a licence to the relevant copy of the application alongside these Terms, which govern the relationship between the User and MEO concerning the use of the service.

These Terms do not modify or limit any mandatory rights or obligations under the applicable App Store or Google Play rules.

In the event of a conflict between these Terms and Apple's or Google's mandatory requirements, the relevant mandatory requirements apply to the extent that they relate to the distribution, downloading, payment for, or use of the application through the App Store or Google Play.

58. Assignment of Rights and Obligations

The Operator may assign or transfer its rights and obligations under these Terms, in whole or in part, including, without limitation:

Such assignment or transfer does not diminish the User's mandatory rights under applicable law. If the transfer materially affects the User's rights or obligations, MEO will give notice in a manner similar to that provided for changes to these Terms.

The User may not assign or transfer their rights and obligations under these Terms, including their account and associated benefits, without the Operator's prior express consent, except where such a right is provided by mandatory provisions of applicable law.

59. Time Limit for Bringing Claims

To the fullest extent permitted by applicable law, any claim relating to MEO or these Terms must be brought against the relevant party within 12 (twelve) months from the time when the basis for the claim arose and the claiming party knew or should have known of that basis.

If a claim is not brought within that period, the relevant party loses the right to bring it to the extent permitted by applicable law.

This clause does not apply to the extent that shortening the period for bringing claims or the statutory limitation period is prohibited by applicable law, including mandatory consumer protection provisions. In that case, the statutory periods apply.

60. Survival

Termination of these Terms, account deletion, or cessation of the use of MEO does not terminate provisions that, by their nature and purpose, are intended to remain in effect afterwards.

These include, without limitation, provisions concerning:

61. Feedback

The User may voluntarily submit reviews, ideas, suggestions, requests for improvements, bug reports, and other feedback materials to the Operator (“Feedback”).

Feedback is not User Content within the meaning of these Terms.

By submitting Feedback, the User grants the Operator a perpetual, non-exclusive, worldwide, royalty-free right to use the Feedback at its discretion, including to develop, improve, promote, and expand MEO, without any obligation to keep the Feedback confidential, credit its author, or implement the suggestions.

The Operator is not obliged to review, respond to, or implement Feedback. Submitting Feedback does not give the User any right to compensation, an ownership interest, attribution, or any other claim against the Operator, except for rights that cannot be waived under applicable law.

The User confirms that the Feedback they submit does not infringe third-party rights or contain information that the User is not entitled to disclose.

62. Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, in whole or in part, under applicable law, this does not affect the validity and enforceability of the remaining provisions of these Terms.

Such a provision shall apply to the fullest extent permitted by law and, where possible, shall be interpreted or limited in a manner that most closely preserves its original purpose and economic effect.

If the relevant provision cannot be preserved through interpretation or limitation, it shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect.

63. Entire Agreement

These Terms, together with the documents expressly incorporated by reference or applicable to the use of MEO, including, in particular:

where such documents apply, constitute the entire agreement between the User and the Operator concerning the use of MEO and supersede all prior arrangements, representations, or agreements on the same subject matter, unless otherwise expressly provided by applicable law.

Additional terms applicable to a particular feature, subscription, promotion, or programme form part of the agreement only in relation to that feature, subscription, promotion, or programme.

In the event of a conflict between these Terms and specific terms applicable to a particular feature or offer, the specific terms prevail in relation to the relevant subject matter unless they expressly state otherwise.

64. Contact Details

Aleksandr Lashunin, Operator of MEO

Address: Limassol, Republic of Cyprus

Support: support@meosocial.com